ULIP

ULIPs: No More "Cover Continuance"?

1 Comment » Written on January 20th, 2011 by
Categories: Insurance, ULIP

It turns out(*) that the new guidelines for ULIPs in 2010 have claimed another victim: Cover Continuance.

The concept, prior to September 2010: if you bought a ULIP and stopped paying premiums after say 5 years, you could choose to continue to have

  • Insurance cover continued
  • in which case, Mortality charges and policy admin charges would get deducted from fund value.

Now, with the new regulations this is no longer allowed. If you stop paying premiums, you have to take back your money. Subramoney also mentions this in his blog.

What this means now is: there is no way to stop payments and still continue cover. Let's look deeper.

Why did this rule come into place?

ULIPs had horrendous surrender charges, upto 100% of fund value. IRDA said boss, you can't charge more than Rs. 6,000.  And you have to pay back the fund value to the customer, or if five years are not completed, leave it in at 3.5% interest and then give it back. That prompted the question: what, exactly, is a "surrender"? If you stop paying premium, that is equivalent to a surrender.

Now, ULIPs must return the money or move it over to a low grade investment area if you stop paying premiums. What is required, perhaps, is a tweak to the regulation that allows users to continue (at their own behest) the risk cover. The specific wording of the current regulation is:

A policyholder shall be entitled to exercise one of the following options upon discontinuance of the policy:

    (i) Revival of the policy, or

    (ii) Complete withdrawal from the policy without any risk cover.

This could be augmented with (iii) Continue with the risk cover, with mortality charges being reduced from the fund value from time to time, and the option to withdraw completely from the policy under (ii) above at any time.

Is the cover continuance practical?

Most ULIPs had absolutely crappy insurance limits, and in practice, almost everyone took 5x of annual premiums as cover. Many ULIPs provided the sum assured OR the fund value, whichever was higher. For them, the continuance meant very little insurance - probably 3x-4x annual premiums - practically, if you paid Rs. 50,000 you would have cover for about 2 lakhs, which, one must admit was unreasonably small.

Some others offered risk cover of sum assured PLUS fund value, which is where the continuance option may be useful, so let's explore some more.

What happens if risk cover continues?

Let's say you were paying Rs. 100,000 for a sum assured of Rs. 10 lakhs, and after year 5 you decide to stop premiums.

In a cover continuance scenario, you would get the Rs. 10 lakh cover to continue. With age, your mortality charge increases - that's how ULIPs work - and eats into your fund value. From the Rs. 3,000 a  year if you were 35, it will go to Rs. 10,000 a year if you're 55. Even at that, the cost is reasonable.

But think about it - for someone who can afford Rs. 100,000 a year: is a 10 lakh cover worth it? You obviously need more - if you can save 1 lakh a year for insurance, chances are that you spend more than 5 lakhs a year (15% saving) and therefore, the 10 lakh insurance is utterly useless. In current ULIPS, though, you may be allowed to take on a larger insurance cover, and to that extent, there is likely to be a practical need.

By the way, policy administration charges nowadays can be substantial (sometimes, 3% a year, of the premium amount!).

The cover continuance option could be useful for those who are younger, and gives them the ability to stop paying premiums; and I would definitely recommend that it be made available as an option.

With the caveats : This should not be the default option. It should not be allowed less than 5 years from the policy date. It should also let you exit fully at any time.

Other Options

Till then of course, your options are:

  • Take the money, buy a term plan and put the rest into an investment like a mutual fund or stocks.
  • Invest in a single premium plan if you still like insurance. I don't recommend this but there are those that swear by insurance, or can't get rid of annoying agents.

Overall, the current regulation must be augmented, to allow cover continuance if you stop paying premiums after 5 years.

* I got this information from a survey being conducted by Money Life.

At Yahoo: ULIPs or Mutual Funds?

7 comments Written on January 7th, 2011 by
Categories: Insurance, MutualFunds, ULIP, Yahoo

A small story at Yahoo on the choice: Ulips or Mutual Funds.

(Posted in entirety)

It was the day they’d talked about 9 years ago. The first day of 2011.

“I’m on my way.”

Ganesh Raghupathi sighed. He had known Arnold would be late. But then, Arnold had two kids, and you always give that species a little more respect, and a little more time.

Arnold D’Souza was looking forward to the meeting. He walked in to the coffee shop, while Ganesh was clumsily switching on his laptop.

“Over here”, said Ganesh, raising his hand.

“Hi Guns!”, said Arnold. “Happy New Year! Let’s get started. To recap – it’s the 1st of January, 2011 and we are here to compare our retirement choices. I chose a Unit Linked Insurance Plan (ULIP) and you bought something else. Let’s see where we are today.”

“Thanks for the wishes, Arnie, and the same to you.”, said Ganesh. “Let’s see the chart:”

 

Arnold

Ganesh

Plan

Invest 50,000 per year for retirement

Option

ULIP

Mutual Fund + Term plan for insurance cover

Insurance

5 lakhs

10 lakhs

Premium

Part of the money paid

Ceases when fund>5lakhs.

Separately, Rs. 3,000 per year.

47,000 left for investment

Investment choice

ICICI Pru LifeTime

Zurich India Equity Fund

(Now HDFC Equity Fund)

Read the rest of this entry »

Reader Query: Should I exit this ULIP?

1 Comment » Written on December 29th, 2010 by
Categories: ULIP

Reader S writes in:

Hey Deepak,
I am invested in 2 ULIPS.
1) Birla Sun Life SaralWealth : 35800 anually since Feb 2010 ( paid 1 premiums) current fund value is 25629.
2) Birla sun life Dream Plan: 12000 anually since Jan 2009 ( paid 2 premiums) current value is 20762
I also have a term policy of Birla sunlife premium of 7k annually and cover of 50 lakhs.
I was totally shocked to see 11000 deducted as loading charges on SaralWealth.
Please advice what would be the right time to get out of the policies and which policy should I retain.

Birla Saral Wealth Plan

You seem to have the 20 year, 20 pay plan.  From the brochure, this plan has

  • 30% charges of the first three years premium. Nothing after that. But they’ve already stolen enough.
  • 0.25% per month as admin charges – ridiculous again, that’s a 3% charge over the year, which for you is Rs. 1000 per year more.
  • Surrender charges of 1 premium (for you) less than three years, 1/2 a premium in the fourth year, and 1/4th a premium in the fifth.
  • No surrender charge after five years

Given that they have already stolen 33% of your money (30% commission, plus 3% admin charges) and you have only 25K left in the fund, let’s see what you can do. You have two choices:

  • surrender by letting the policy lapse
  • and Invest in the future in a simple mutual fund (the insurance they offer is 2 lakhs cover. That will cost Rs. 800 per year, so let’s take that out and put only 35,000 into the MF)

You can do the above two options this year, or put in one more premium of 35,800 this year and take this decision next year, and so on. Let’s assume both options give you 10% returns, and let’s look at where you will be in five years.

Assumptions:

  1. 33% load for next two years, 3% subsequently.
  2. Invest 35K in mutual fund, but 35,800 in ULIP.
  3. ULIP Mortality charges assumed to be Rs. 700 per year.

Check out the spreadsheet – you can copy it and modify formulas if you like. Tell me if there’s something wrong.

As you might notice, the best options for your money is either to get out now (1.78 lakhs after five years) or stay for five years (1.83 lakhs). Getting out now might be marginally better if you think a mutual fund can do a better job in terms of performance. You’ll get nothing, but mark it to experience – you will end up paying about the same amount as commissions if you stay with the policy. On the other hand, if you want to hold on, pay the next four years premiums – getting out anywhere else in the middle is financially a negative.

Anything else is not worth it. There may be an issue with tax – I have heard it said that if you exit an insurance policy within five years, you have to pay back the 80C exemption (if used) in past years.

Birla Dream Plan

I’ve written about this plan before, and I think it is only useful as a plain term plan, not as an investment at all. Now you will need to do your calculations as I’ve done it above for the saral plan to figure out if it’s better to exit now or wait.

It’s easier to say “don’t buy a ULIP” than to say “exit now”. All exits need to be measured, for opportunity costs and other such details. 

The New ULIP Regime

9 comments Written on September 27th, 2010 by
Categories: Insurance, ULIP

(This is an article I wrote recently, so here you go!)

The new ULIP regime is here, and insurers must be balking in fear. The changes? Spread commissions over the lock-in period of the scheme, the minimum of which is now five years from the earlier three; a cap on surrender charges to a maximum of 6% (or Rs. 6,000); a guaranteed 4.5% on pension products and forcing investors to buy annuities on exit; and higher minimum sums-assured on ULIPs.

The one aspect that must trouble insurance companies the most is the cap on surrender charges. For many insurers, this has been a significant source of revenue, since these fees directly line insurer pockets. Prior to September 1, a significant number of ULIPs would charge huge amounts as surrender charges – from 100% of your fund value if you exited in year 1, grading down to 5% in year 5 and so on. The idea was something like:

Phase 1: Entrapment

“Sir, you should invest in this ULIP. All you have to do is pay for three years, and you’ll get a tax-saving, and a fantastic deal! Just 20,000 a month.”

Phase 2: Realization

“Mr. Agent. It’s been a year now, and I’ve paid Rs. 240,000 in premiums. The Sensex has gone up 20% in the last year. So why does my account balance show just 120,000?”

“Well, there was 60% first year premium allocation charges, which meant only 96,000 was left; that grew to 120,000 which is pretty good growth!”

“Good? What good? I pay 240K and am left with 120K and that’s good?”

Phase 3: Exit!

“Get me out of this plan now.”

“Sir, if you stop paying your premium you will lose another 50% of whatever is left, as surrender charges”.

“Oh. Wait. I don’t care. I’ve been cheated!”

People still surrender their policies, sometimes choosing to pay two or three more years of premiums before doing so – and primarily because they had been sold a “three-year” policy, which turned out to be a much longer, 20 year product instead. The surrender charges they paid after three years may be small – of the order of 5% or so - or massive, in some cases losing whatever little was left after commissions. When you’ve lost 90% of your money, you’re unlikely to pay more for a few more years just to recover what’s left (and pay even more commissions).

Insurance companies are seeing tremendous amounts of money leave through surrendered policies. Look at the L-7 (“Benefits Paid Schedule”) of most insurers (eg. ICICI, Birla Sun Life) and you will find that more than 90% of money going out is on account of surrenders. A further look at L-22 (Analytical ratios, Persistency) shows that only about 1/3rd of customers choose to continue policies after the 36th month.

We don’t know what the average surrender charge is – but for most policies before September 1, these charges were pretty hefty – let’s say the average is around 10-20% when you consider all surrenders. When this drops to a maximum of 6% (or Rs. 6,000) for policies above Rs. 25,000 premium, this will impact all insurers. The three insurers I checked – HDFC, Birla Sun Life and ICICI – had surrenders of 430 cr, 330cr and  2,400 cr. respectively; the surrender fees are likely to be above 50 crores for each insurer, just for the last quarter.

Consider now that the high salaries in the sector have largely been justified by the high fees. Salaries are sticky – no one likes to take a pay cut – so the obvious impact will be to retrench; and going by the grapevine, that retrenching is already happening. The impact of the Direct Tax Code is also negative, starting 2012, with the loss of tax-saving status of most existing policies (the DTC provides tax-saving coverage to policies with a premium of less than 5% of sum assured – most ULIPs don’t qualify). Plus there’s a tax deduction at source for insurance maturity payments, making them less attractive.

What about agents? They complain that commissions are now sub-10% which is very less. Well, the point is this – no other financial product offers even half the “lower” insurance commissions. So there is really nowhere to run anymore – insurance still provides a multiple of what they would get otherwise.

Why is this relevant to you?

What is important to understand is how the dynamics of the industry changes – and therefore what new spiel you’re going to receive, and how to decode it.

Endowments: We’ll get to hear about traditional endowments – non-unit-linked – as a great way to invest. I wouldn’t even bother – endowments are opaque products with very high but hidden charges. Additionally, surrendering the policy early costs a very large amount – usually you would be happy to see even 1/3rd of what you’ve paid should you want a premature exit. Endowments might have their uses (for example, a “waiver of premium” rider helps continue a policy in case of disability, or a cheap way to transfer wealth when you die) – but for the purpose of investment, it is a fairly useless product.

Why sell them, you ask? Agents continue to get great commissions and the non-transparency of the product and high fees ensure you get stiffed without your realizing it.

The sales pitch of the ULIP might change – to force you to pay higher premiums, or to disguise the product as something it is not. With bankers who would gleefully sell you a ULIP when you ask for a fixed deposit, you have to be careful! So here’s a set of steps

First, don’t sign a document if it contains the word “insurance” unless you receive the complete detailed brochure for the investment.

Second, check for phrases that steal your money away from you: Premium allocation charge means they’ll take that much away. Policy Administration Charge is another premium stealing measure; earlier it used to be miniscule but now they have “tweaked” the policies around. “Administration” charges can add up to 5% of your fund value per year and what you will see is 0.4% per month, another dirty way to hide theft. Fund management charges apply at about 1.5% per year, which is okay – this is charged even by mutual funds. Mortality Charges are, again, okay because this is what the real charge of insurance is – what they take to give you the sum assured in case you die.

Lastly, add up the charges (other than mortality). Most policy charges will add up to 10-15% in the first year. Then, throw all these documents away.

I would invest in a long-running, diversified mutual fund instead; because paying 10-15% for investing your money is financially stupid, when you’ll pay only management fees in a mutual fund. (For funds like HDFC Top 200 or HDFC Equity, the total recurring fees, including trustee, registrar and other fees, adds up to 1.8%)

Yes, you will ask me about insurance – for that, I would buy a term plan; online term plans are available from ICICI Prudential and Aegon Religare for extremely low premiums. (A policy of 1 crore for a 35 year old will cost less than Rs. 25,000 per year) More insurers will offer low cost term plans, and as our life expectancy grows with better medical care, we will find premiums coming down over the next few years. I don’t like ICICI and Religare Claim payout ratios are horrible so I’ll wait.

My method does not help the profitability of insurers either, especially those who wanted to make money stealing it from us. The good old method of making profits from the practice of insurance must take center stage; the method of making money without killing us in the process.

IRDA: Limit ULIP Surrender Charges to Rs. 6,000

7 comments Written on July 14th, 2010 by
Categories: ULIP

IRDA, the regulator I have torn into over ULIPs, has started to get investor friendly. And how! The latest piece is a notification for early surrender.

If you stop payment on your policy – regardless of when you do so – your policy will be considered “discontinued”. An insurer can contact you to continue the policy within 30 days of the premium date, but should you not respond, the policy is considered discontinued.

Then, the fund value is frozen in the account, and paid out only after the “lock-in” period, which is a minimum of 5 years from the start of the policy. The money earns 3.5% in the interim. They can deduct a maximum of Rs. 6,000 as charges for such “surrender”.

image

Plus, there no such charges on top ups or single premium policies.

This compares very well to current norms where insurers charge even 100% of the fund value as surrender charges. Awesome.

This is effective immediately, only for new products issued from now on. That means older products will still have onerous surrender charges.

Mint reports this screws up Insurance companies:

The insurance regulator’s move to cap surrender charges on unit-linked insurance plans, or Ulips, will hurt life insurers where it hurts the most. Insurers’ income could drop by as much as half because of the move, which may require them to infuse more capital and delay their break-even, industry executives and experts say.

When half their business depends on customers discontinuing their policies, what can you say?

This is a sea change in IRDA – a clear choice they have taken in the investors benefit while forcing the business providers (insurers and agents) to rethink business plans. Much required, and I’m sure, much appreciated.

Will you pay for ULIP or Investment Advice?

14 comments Written on July 13th, 2010 by
Categories: ULIP

I’m just working through my inbox and at least 200 emails are still pending, with people asking me what I suggest they do about their policies. The requests come with a varying degree of detail, some with details of how much has been invested and what the current value is, and others simply saying they bought such-and-such ULIP, and should they continue.

My answer till now has been a canned “Please contact a financial advisor” reply, primarily because I don’t have the time to help each person individually. It takes between 15 minutes to an hour to research and understand what a person has done, and then perhaps longer to work out what that person actually requires – there is no one-solution-fits-all.

In this context, I wonder if my reply is useful. Most “advisors” are not really advisors, they are product distribution agents. They don’t really want to work to the benefit of the customer. They only want to sell a product. How do you find out if an advisor is truly working for you?

I can suggest that you tell him you will only pay him for his advice. But you will buy products from someone else. (say a family member is an agent or something). The reaction will tell you if the person cares – if he quotes a price, and says ok, he’s probably honest. If he refuses for any reason, then he doesn’t want to represent you – just the end customer.

Advice can be at various levels, from “what should I do with this product?” to a full investment plan containing goals, allocations and tracking. At a cost level, I imagine that a service can cost:

  • Rs. 200-500 for a single time advice.
    • Eg. I invested in this ULIP, what should I do now?
    • Answer comes with – If you exit now, this is the cost. In one year, two years, five years, this is the cost. Also here is the comparison with putting the money in a mutual fund instead, going forward. Recommended exit after X years only. With an Excel sheet.
  • Rs. 3,000 per year for a detailed financial plan, with a monthly analysis of your performance (“tracking”).
    • Eg. I am 35 years old, I have X EMIs monthly. I need to buy a car in 2 years. Need to plan education needs for my 2 year old. Need to plan for a week in Disneyland or Europe every year, starting six years from now. Need to plan for my retirement. My monthly expenses are Y, I made Z rupees etc.
    • Answer should come with a plan segregating how much you need for each goal, and in order to get there, how much you need to save per month. Should have an allocation for emergency buffer for 6 months, a short term plan (assuming 6-7% return) for anything less than 5 years, a longer term plan (assuming 12% returns) for retirement/child education options and an insurance term plan suggestion. Comes with a tracking plan to help see where you SHOULD be every month, so you can track versus where you are. And so on.

This I imagine would apply to portfolios involving just mutual funds and insurance. It’s more complex if you add stocks, bonds and all that.

But the real question is – will people pay? I think the cleanest and most honest method is only if the customer pays for advice. The cost should not be a percentage of investment – advisors don’t work harder for 5 lakhs invested versus 1 lakh. And the advisor should not require the customer to buy the product from him – one way is to mark mutual fund investments “DIRECT”.

When I ask this: I have got multiple responses – most people say “No”, most advisors say No, and some others do say yes. While I’ve evaluated some business plans that specifically charge the customer, I’m not sure that will work. So I thought I’ll ask you – will you pay for such advice with the above prices?

Please comment below or mail me at deepakshenoy [at] gmail.com. I appreciate all responses.

There are multiple reasons for this question – one, to understand if there is a business model in providing advice at a cost; I am interested in this space, and any responses will help.

Another reason is to help honest advisors understand if there is a business model too. A lot of smart individuals run away from this field because the economics don’t make sense, unless they get commissions. Charging customers is something people shy away from. It’s also less effort to get commissions, you don’t have to make a detailed financial plan, etc. – but if there is decent monetary reward, there is space for a cleaner and better business model.

Also, there’s a way to leverage technology in this space. Like auto-calculating where one should be, tracking and maintaining portfolios, providing investment feedback, decoding ULIPs. But till now all such services are free, and that model makes me cringe. Free is good, but free does not sustain; but if there is willingness to pay a cost for a complete package, then the technology will help in lowering the cost of delivering the service. I’m a tech person, and I can see how technology can help this space – but if the only expectation is to get this for free, then why bother.

Lastly, paying for advice allows people to rate a product negatively. Advisors usually know which product is horrible and which is good. As a private distributor of mutual funds (something I set up only for family stuff) I get emails of sudden 2% commissions “just for this month” etc. The minute I get this, I know the product is screwed up, because they will somehow extract that commission from the product. But will an advisor tell a client this, if his biggest source of income is commissions?

Note: there still needs to be hand-holding for people who don’t know where else to buy products. But there are many “honest” places nowadays – from online brokers to “DIRECT” investments. 

ULIP Exits And The Sunk Cost Fallacy

No Comments » Written on June 30th, 2010 by
Categories: Insurance, ULIP, Yahoo

A column I'd missed out last year on ULIP Exits and the Sunk Cost Fallacy:

My last column, 'The ULIP War', has yielded a number of responses from anxious readers asking me if I would recommend exiting from ULIPs (Unit Linked Insurance Plans) they already own. I wish there was an easy way out like saying 'yes', but there are no blanket answers. The only correct answer is 'it depends'. Read the rest of this entry »

On Yahoo: The ULIP War

6 comments Written on June 23rd, 2010 by
Categories: Insurance, ULIP, Yahoo

My latest at Yahoo!: The ULIP war on the topic of the week, ULIPs.

The turf war between the Insurance Regulator (IRDA) and the Securities Regulator (SEBI) is finally over. The government, on June 19th, passed an ordinance that granted full regulatory control of the Unit Linked Insurance Product (ULIP) market to IRDA, foxing many financial commentators. To an outsider, the brouhaha seems strange, but there's a history to it. (Isn't there always?) Read the rest of this entry »